Privacy Policy

At TidyNest, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website place an order, or interact with our services. By using our store, you agree to the terms outlined below.

Information We Collect

We may collect the following information when you interact with our store:

  • Personal details such as your name, email address, phone number, and shipping/billing address

  • Payment information when you make a purchase (processed securely via Shopify Payments or third-party providers; we do not store credit card details)

  • Order details, including items purchased, shipping method, and order history

  • Website usage data such as IP address, browser type, and cookies to improve your shopping experience

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support and respond to your inquiries

  • Send order updates, promotions, or newsletters (only if you have opted in)

  • Improve our website, products, and services

  • Comply with legal and tax requirements

Cookies

Our website uses cookies to provide a better browsing experience, remember your preferences, and analyze website traffic. You can disable cookies in your browser settings, but some features may not function properly.

Sharing Your Information

We respect your privacy and will never sell your personal information. We may share necessary details only with trusted third-party partners who help us operate our business (such as shipping companies, payment providers, or analytics services). All partners comply with GDPR and data protection laws.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

Your Rights

As a customer in Switzerland and the EU, you have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates to your information

  • Request deletion of your data (except when legally required to retain it)

  • Withdraw consent for marketing emails at any time by clicking “unsubscribe” or contacting us directly

Security

We use SSL encryption and trusted payment gateways to protect your personal information. While no system is 100% secure, we take all reasonable steps to safeguard your data.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last revised” date.

Contact Us

For any questions about this Privacy Policy or to exercise your rights, please contact us:
TidyNest – Customer Support
📧 Email: laurent_ge@hotmail.com