Shipping Policy

Thank you for shopping with TidyNest. Below you will find details about how we handle shipping, delivery times, and related information.

Processing Time

  • Orders are processed within 1–3 business days after payment is confirmed.

  • You will receive an email confirmation with tracking information once your order has been shipped.

Shipping Locations

We currently ship to:

  • Switzerland (primary market)

  • European Union (EU countries)

  • United Kingdom

  • United States

Delivery Times

Estimated delivery times vary depending on your location and the product:

  • Switzerland: 5–10 business days

  • EU countries: 7–12 business days

  • UK: 7–12 business days

  • US: 8–15 business days

Note: Delivery times may vary slightly due to customs, local postal services, or seasonal demand. All estimated times are provided at checkout.

Shipping Methods & Costs

  • We work with trusted logistics partners and EU-based suppliers wherever possible to reduce customs duties and delays.

  • Shipping costs are calculated at checkout and shown before you complete your order.

  • For international orders, taxes and duties are shown at checkout (no hidden fees).

Customs, Duties & Taxes

  • Customers in Switzerland and the EU will see landed cost pricing (taxes and duties included at checkout when applicable).

  • Orders outside the EU/CH may be subject to customs fees or import duties set by your country’s customs office. These charges are the responsibility of the customer unless otherwise stated.

Tracking

  • All orders include tracking. You will receive a tracking link by email once your order is dispatched.

  • Please allow up to 72 hours for tracking updates to appear.

Delays & Issues

While we aim to deliver on time, delays caused by customs, holidays, or unforeseen logistics issues may occur. If your order is delayed beyond the estimated timeframe, please contact us for assistance.

Contact Us

If you have any questions about your order or shipping, please contact our customer support team:
📧 Email: laurent_ge@hotmail.com